Your spare parts network, consolidated every day
Servicio de consolidación y distribución de repuestos para talleres, proveedores industriales y equipos de mantenimiento en la ciudad.
Numbers that speak
What we include, what we don't
Complete clarity on shipment types, coverage zones, and boundaries
We ship
- OEM parts and components
- Industrial spare parts
- Consumables and fasteners
- Small assemblies and subassemblies
- Automotive and mechanical components
- Electrical components (non-hazmat)
- Bearings, seals, and mechanical items
We don't ship
- Hazardous materials (liquids, flammables)
- Oversized items (>2m in any dimension)
- Perishable goods
- High-value electronics requiring signature
- Fragile items requiring special packaging
- Controlled substances
- Items exceeding 50 kg per box
Service area
We operate across Santiago, covering Peñalolén, Las Condes, Providencia, Ñuñoa, San Miguel, La Reina, Vitacura, El Bosque, La Florida, San Joaquín, Maipú, and surrounding districts in the Santiago Metropolitan Region. All pickups and deliveries occur within regular business hours (Monday–Friday, 08:00–18:00).
How it works: collection → sorting → delivery
Three simple stages, documented at every step
Collection
We schedule pickups at your facility during agreed windows. You prepare boxes with clear labels (origin, destination, part code, recipient name). Our driver verifies box condition, weight, and documentation before loading. No surprises—every item is logged.
Typical window: 2–4 hours on your requested day.
Sorting & Consolidation
At our depot, each shipment is scanned, sorted by destination district, and batched for efficient routing. We perform a visual damage check and verify documentation. Items are organized on shelving by delivery zone to minimize handling and maximize accuracy.
Processing time: 2–4 hours after collection.
Delivery & Handoff
Our drivers deliver consolidated shipments to each recipient within the promised time window. Recipient signs or confirms receipt. If an item is damaged or missing, we document it immediately and notify both sender and receiver. Exceptions are resolved within 24 hours.
Delivery window: next business day or as scheduled.
Practical guides for your workshop
Labeling, dispatch FAQs, and a readiness checklist
Labeling guide
- Format: Use a standard 4×6 label on the top-left corner of each box
- Origin: Your shop name and phone
- Destination: Recipient shop/supplier name and address
- Part code: Unique identifier or invoice reference
- Recipient: Contact person and phone
- Contents: Brief description (e.g., "Brake pads, alternators, belts")
- Weight: Total box weight in kg
Dispatch FAQs
- Can I add items after pickup? No. All items must be in the box before our driver arrives.
- How do I track my shipment? You receive a pickup receipt with a reference number. Contact us for status updates.
- What if a part is damaged? We document it at delivery. Report it within 24 hours for investigation.
- Can I change the delivery address? Yes, but only before 10:00 on the delivery day. Call immediately.
- Do you deliver on weekends? No. All pickups and deliveries are Monday–Friday.
Readiness checklist
- Box condition: Sturdy, no tears, adequate for contents
- Weight: Not exceeding 50 kg per box
- Labeling: Clear, legible, all fields completed
- Prohibited items: No hazmat, liquids, or oversized goods
- Documentation: Invoice or packing slip included inside
- Pickup time: Confirmed and staff available to hand over
- Contact info: Recipient phone number is current
Request service or ask a question
Tell us about your operation and logistics needs. We'll respond within 24 hours.